Legal notice

Legal Notice

Last Updated: August 20, 2026

Welcome to the official website of Irteq Essential.

This Legal Notice sets out important information regarding the ownership, use, content, intellectual property, disclaimers, and legal terms applicable to this website.

By accessing or using this website, you acknowledge that you have read and understood this Legal Notice, together with our Terms of Service, Privacy Policy, and Return, Refund & Exchange Policy.

1. Business Information

Business Name: Irteq Essential
Udyam Registration No.: UDYAM-WB-23-0084364

Website: irteq.online

Customer Care: care@irteq.online
Support: support@irteq.online

Business Address:
Irteq Essential
Noor Nagar, Neamatpur, Sitarampur
Asansol (M Corp), Paschim Bardhaman
West Bengal – 713359
India

2. Website Ownership

This website, including its design, layout, content, branding, text, graphics, images, logos, product information, software, and other materials, is owned by or used by Irteq Essential under applicable rights and permissions.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use of website content is prohibited except where permitted by applicable law or with our prior written permission.

3. Trademark and Brand Protection

The Irteq Essential name, logo, branding, and associated visual elements may constitute trademarks, trade names, or other protected intellectual property.

You may not use our brand name, logo, photographs, product images, or other branding in a way that:

Suggests unauthorized affiliation with Irteq Essential.
Creates confusion regarding ownership or sponsorship.
Misrepresents a relationship with our business.
Uses our intellectual property for commercial purposes without authorization.

4. Website Content

We make reasonable efforts to ensure that information displayed on our website is accurate and current.

However, information may occasionally contain:

Typographical errors
Pricing errors
Product-description errors
Availability errors
Image discrepancies
Technical inaccuracies
Outdated information

We reserve the right to correct errors, update information, modify product details, and make changes to the website without prior notice where reasonably necessary.

5. Product Images and Descriptions

Product photographs are provided for informational and illustrative purposes.

Actual products may differ slightly from photographs due to:

Screen and display settings
Lighting conditions
Manufacturing variations
Packaging changes
Product updates

We make reasonable efforts to provide accurate product descriptions, specifications, sizes, colours, and other information.

6. Pricing and Availability

Prices and product availability displayed on the website may change from time to time.

We reserve the right to correct obvious pricing or listing errors.

If an order is affected by a significant pricing, availability, or product-description error, we may contact the customer and, where appropriate, provide cancellation or other applicable options.

7. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, delivery services, social-media platforms, or other external services.

These links are provided for convenience.

Irteq Essential does not control third-party websites and is not responsible for their:

Content
Privacy practices
Security
Availability
Terms and conditions
Products or services

Customers should review the relevant third party's policies before using their services.

8. Payment Services

Payments may be processed through third-party payment gateways and financial service providers.

Irteq Essential does not generally store complete debit-card or credit-card numbers or CVV information on its own systems.

Payment processing may be subject to the terms and policies of the relevant payment service provider.

9. Shipping and Delivery Disclaimer

We make reasonable efforts to process and deliver orders within the estimated delivery period.

However, delivery may sometimes be delayed because of circumstances including:

Logistics delays
Weather conditions
Transportation disruptions
Public holidays
Natural disasters
Strikes
Government restrictions
Incorrect or incomplete delivery information
High order volumes
Events beyond our reasonable control

The estimated delivery period is therefore not an absolute guarantee unless expressly stated otherwise.

Please refer to our Shipping Policy for additional information.

10. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to our Return, Refund & Exchange Policy.

Customers should review that policy before purchasing products.

Our general return period is 3 days from delivery, subject to the conditions, exclusions, and verification requirements specified in our policy.

11. Unboxing Evidence

For certain claims, including claims involving:

Damaged products
Incorrect products
Missing items
Defective products
Incomplete orders

we may request an unboxing video or other reasonable evidence to verify the claim.

Customers are strongly encouraged to record a clear video while opening their package and to retain the original packaging until the order has been inspected or the return matter has been resolved.

12. Privacy

Your use of this website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

We take reasonable measures to protect customer information; however, no online transmission or storage system can be guaranteed to be completely secure.

13. Acceptable Use

You must not use this website for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not:

Attempt to gain unauthorized access to our systems.
Interfere with website functionality.
Upload malicious software or code.
Attempt to obtain another customer's information.
Conduct fraudulent transactions.
Abuse our refund, return, cancellation, or promotional systems.
Copy website content for unauthorized commercial use.
Use automated systems to scrape our website without authorization.

We may take appropriate action where permitted by law against misuse of our website.

14. No Unlawful or Unauthorized Use

Nothing on this website grants you any ownership or intellectual-property rights in our website, products, branding, content, or materials.

Any rights not expressly granted are reserved by Irteq Essential.

15. Limitation of Responsibility

To the maximum extent permitted by applicable law, Irteq Essential will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from use of the website or reliance on website information.

This does not exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. External Events

Irteq Essential will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:

Natural disasters
Floods
Fire
Severe weather
War
Civil unrest
Government restrictions
Strikes
Transportation failures
Telecommunications or internet failures
Major technical failures
Public-health emergencies
Other events beyond our reasonable control

17. Changes to This Legal Notice

We may update this Legal Notice from time to time.

Changes may be made to reflect:

Changes in our business
Website updates
New Services
Legal or regulatory requirements
Changes in our policies
Security requirements

The updated version will be published on this website and the “Last Updated” date will be changed.

18. Governing Law and Jurisdiction

This Legal Notice shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to mandatory consumer, privacy, and other statutory rights that cannot legally be excluded, disputes relating to this website or this Legal Notice shall be subject to the jurisdiction of the competent courts and authorities at Asansol, Paschim Bardhaman, West Bengal, India.

Nothing in this Legal Notice is intended to restrict any legal right or remedy that cannot lawfully be excluded or limited.

19. Contact Information

For legal, website, privacy, product, or customer-support enquiries, please contact:

Irteq Essential

Udyam Registration No.: UDYAM-WB-23-0084364

📧 care@irteq.online
📧 support@irteq.online